Impacted by Cyclone Alfred? We’re Here to Help.
We understand how challenging it can be to deal with the aftermath of a cyclone, and we’re here to support you every step of the way. If your boat has been impacted by Cyclone Alfred, lodging your claim online is the fastest way to get the assistance you need.
We have an experienced network of claims assessors and salvage experts in the affected region, working diligently to process claims as quickly as possible. Due to the high volume of claims following the cyclone, we appreciate your patience as we work through each case.
Business Hours main claim number: 1300 996 110
After hours assistance
If you require urgent and immediate support after business hours, please call 0499 443 118 / 0439 149 810
Lodge an online notification of claim
This quick and easy online form will take a couple of minutes to complete. You can add up to 3 vessels on this form if needed. Lodging an online notification of a claim will let us start helping you quickly and efficiently.
The team is working through these claims as quickly as they can and a claims team member will be in touch.
Depending on the nature of your claim, if you’ve already submitted the Claim Notification, we may still require a full claims form or additional information to be supplied.
Lodging a full Claim
If you’re able to lodge a full claim online, this form is available to you (below).
To help us assess your claim efficiently, please upload up to five photos of the damage (max 6MB each) before you begin. The more detail you provide, the better we can assist you.
If you need extra space, use the Additional Information section in the form.
We appreciate your patience and are committed to assisting you as quickly as possible.